At LiU Chiropractic Clinic, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains what data we collect, how we use it, and your rights as a patient or visitor to our website.
By using our website or engaging our services, you agree to the terms outlined in this policy.
Information We Collect
Personal and Contact Information
When you contact us or book an appointment, we may collect your name, phone number, email address, date of birth, and health-related details relevant to your treatment.
Health Information (Protected Health Information or PHI)
As a healthcare provider, we collect information about your health history, symptoms, treatments, and other medical details. This is considered Protected Health Information (PHI) under HIPAA.
Website Usage Information
Our website (liuchiropractic.com) may collect non-identifiable information such as browser type, IP address, pages visited, and general website analytics.
How We Use Your Information
We use your information for the following purposes:
- To schedule and provide chiropractic and therapeutic services
- To respond to inquiries, requests, or feedback
- To support your treatment, care coordination, or insurance billing
- To send appointment confirmations or service updates
- To improve our website performance and patient experience
- To meet legal and regulatory requirements
We do not sell or share your personal information with third parties for marketing purposes.
Your Rights Under HIPAA
As a patient, you have the right to:
- Access a copy of your health records
- Request corrections to inaccurate health information
- Request restrictions on how your data is used or disclosed
- Request confidential communications
- Receive an accounting of disclosures of your PHI
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the details provided below.
Data Protection and Storage
We take appropriate administrative, technical, and physical safeguards to protect your personal and health data from unauthorized access, alteration, or disclosure. Only authorized staff are allowed access to your health records, and only as needed to provide care or manage your account.
Cookies and Website Tracking
Our website may use cookies or other tracking tools to enhance your browsing experience. These tools collect general usage data but do not identify you personally. You can adjust your browser settings to block or delete cookies if desired.
Third-Party Services
We may use trusted third-party services (such as scheduling software or analytics tools) to support our operations. These vendors are required to handle your data securely and are not allowed to use it for their own purposes.
Our website may also link to external websites. We are not responsible for the privacy practices of those sites.
Medical Disclaimer
The content on our website is intended for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for personal health concerns.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Your continued use of our website or services indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By visiting this page on our website: https://liuchiropractic.com/contact/
- By phone number: (702) 748-7566